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About Us HobbyTools-Direct.Com are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
HobbyTools-Direct.Com
Jaymac (Derby) Ltd 852 London Road Derby DE24 8WA United Kingdom
Phone: 01332 755799
Fax: 01332 752472
Email: sales [at] hobbytools-direct [dot] com
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Making A Purchase Making a purchase could not be easier. Just browse our website and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to satisfy the order.
After filling in your details you will be given a payment option where you can either pay by credit/debit card online via a secure server, send your card details to us seperately or select to pay by cheque.
We accept Visa, Mastercard, Maestro, Solo and Amex.
If you prefer not to pay by card online you may send your credit card information via phone, fax, snail mail or over the Internet.
If paying by cheque please make cheques payable to Jaymac (Derby) Ltd.
Prices shown are inclusive of VAT and are correct at time of publication.
Errors and omissions excepted. |
Shipping And Handling At present all UK Mainland orders carry a £3.25 inc vat delivery charge.
Delivery to Northern Ireland, UK Isles, Southern Ireland and International orders will carry a surcharge. Please contact us for more details. |
| Delivery Schedule We endeavour to deliver your order right away. We will normally send your order to you in 2 - 5 business days . International orders are generally received in under 10 days. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges Prices shown are inclusive of VAT at 20% and are applicable to orders made from the UK or the European Union, all other orders are VAT free and are amended before despatch. |
| Credit Card Security All online card payments are processed by CreditCall - a PCI-DSS Level 1 compliant global payment service provider. |
| Guarantee We guarantee your satisfaction. All of our products carry the manufacturers guarantee. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01332 755799 (International +44 01332 755799) or fax us on 01332 752472 or write to us at Jaymac (Derby) Ltd 852 London Road Derby DE24 8WA United Kingdom |
Privacy Policy HobbyTools-Direct.Com do not disclose buyers' information to third parties.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your name and address details if you select the 'Remember Me' Option. |
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
All goods returned must be as new in undamaged packaging. |
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